network status faults


Fault Notice 1100921

Areas: Western Australia,

Updated at: 17/08/2010 01:33:52 WST

Estimated Time of Commencement:

28/06/2010 17:30:00 WST

Description:
Voice: (Restored at 17/08/2010 01:33:50)

A small number of WA SIP customers may be experiencing brief periods of silence during phone calls.

Technical Summary:

The issue is being investigated and iiNet Voice Engineers are working with our vendor to isolate and correct the cause.

UPDATE 7/7: This is still under investigation.
UPDATE 15/7: Engineers made changes overnight and are monitoring the results of those works.
Update 15/08: A solution has been deployed, and analysis of the network shows that this issue is no longer occurring.

Resolution:

iiNet Voice Engineers will perform works.

Estimated Time of Restoration:

13/08/2010 17:00:00 WST

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